{"id":8328,"date":"2021-04-19T09:30:15","date_gmt":"2021-04-19T13:30:15","guid":{"rendered":"https:\/\/epsi-inc.com\/?post_type=epsi_clients&#038;p=8328"},"modified":"2022-07-27T14:46:38","modified_gmt":"2022-07-27T18:46:38","slug":"correctional-officer-assessment-strategy","status":"publish","type":"epsi_studies","link":"https:\/\/epsi-inc.com\/en\/etudes-cas\/correctional-officer-assessment-strategy\/","title":{"rendered":"Correctional Officer Assessment Strategy"},"content":{"rendered":"\n<p>The public sector client EPSI worked with is responsible for ensuring that Ontario&#8217;s communities are supported and protected by reliable, safe, effective, efficient, and accountable law enforcement and public safety systems. The ministry has jurisdiction over five main areas: corrections, public safety, policing, animal welfare, and the anti-racism branch.&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"h5 focus wp-block-heading\"><strong>The issue&nbsp;<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The public sector client undertook a Corrections Occupational Competency Modernization Review in 2018 to establish core competencies for recruiting and retaining correctional officers.<\/p>\n\n\n\n<p>Human resource consultants responsible for selection processes noted some issues in their staffing processes, including: psychometric assessments used, minimum age, education requirements, difficulty retaining new hires, difficulty determining if recruits had unconscious racial bias, recruiting candidates from various employment equity groups (Aboriginal\/First Nations\/Metis\/Inuit), and recruiting candidates to work in northern and remote areas.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"h5 focus wp-block-heading\"><strong>The approach&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"liste-fleche wp-block-list\"><li><strong>Consultation with key stakeholders&nbsp;<\/strong><\/li><\/ul>\n\n\n\n<p>Key stakeholders participated in a series of consultations, during which critical information was obtained on the organization&#8217;s values, needs, and concerns regarding the hiring process.<\/p>\n\n\n\n<ul class=\"liste-fleche wp-block-list\"><li><strong>Analysis of Selection Strategy Questionnaires&nbsp;<\/strong><\/li><\/ul>\n\n\n\n<p>Two consultants analyzed the selection strategy questionnaires that were shared. Common themes were then identified within the stakeholder group. In addition, four consultants conducted a review of the scientific literature on these same themes, specifically on assessments of cognitive skills, personality, unconscious bias, and other related competencies, such as resilience and integrity, negative impact, age and education requirements, maturity levels, etc.&nbsp;<\/p>\n\n\n\n<ul class=\"liste-fleche wp-block-list\"><li><strong>Report Development&nbsp;<\/strong><\/li><\/ul>\n\n\n\n<p>A 56-page report was submitted to the client, identifying findings and recommendations for the short, medium, and long term.&nbsp;<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"h5 focus wp-block-heading\"><strong>Outcomes<\/strong><\/h2>\n\n\n<div class=\"icon-txt flex margin-bottom\">\r\n    <div class=\"item-10 pad-end-x2 focus\"><span class=\"svg-auto\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 62.86 62.8\"><path d=\"M31.52,43.31c4.87,0,8.84-7.86,8.84-13.46s-4-10.11-8.84-10.11-8.83,4.52-8.83,10.11S26.66,43.31,31.52,43.31Z\" transform=\"translate(-0.09 -0.1)\"\/><path d=\"M16.79,17.78c3.78,0,6.88-5.9,6.88-10.07S20.57.1,16.79.1,9.92,3.49,9.92,7.71,13,17.78,16.79,17.78Z\" transform=\"translate(-0.09 -0.1)\"\/><path d=\"M46.26,17.78c3.78,0,6.87-5.9,6.87-10.07S50,.1,46.26.1s-6.88,3.39-6.88,7.61S42.47,17.78,46.26,17.78Z\" transform=\"translate(-0.09 -0.1)\"\/><path d=\"M50.38,49.74c-1.72-1.57-11.93-4.47-11.93-4.47l-6.93,4.91L24.6,45.27s-10.21,2.9-11.93,4.47S10.16,57,9.92,60.3a2.5,2.5,0,0,0,2.6,2.6h38a2.5,2.5,0,0,0,2.6-2.6C52.88,57,52.2,51.41,50.38,49.74Z\" transform=\"translate(-0.09 -0.1)\"\/><path d=\"M20.72,29.85a12.78,12.78,0,0,1,4-9.37c-1.42-.45-2.55-.79-2.55-.79l-5.36,3.88-5.35-3.83S3.54,22,2.21,23.23.29,28.82.1,31.43a1.94,1.94,0,0,0,2,2.06H21.16A16.63,16.63,0,0,1,20.72,29.85Z\" transform=\"translate(-0.09 -0.1)\"\/><path d=\"M51.61,19.74l-5.35,3.83L40.9,19.74s-1.08.29-2.55.79a12.67,12.67,0,0,1,4,9.32,16.63,16.63,0,0,1-.44,3.64h19a2,2,0,0,0,2-2.06c-.2-2.61-.69-6.93-2.11-8.2S51.61,19.74,51.61,19.74Z\" transform=\"translate(-0.09 -0.1)\"\/><\/svg><\/span><\/div>\r\n    <div class=\"item-90\">\r\n        <h4 class=\"margin-none focus-fonce bold\"><\/h4>\r\n        <p class=\"margin-none\">Mobilization of employees towards the realization of the city&#8217;s strategic plan.<\/p>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"icon-txt flex margin-bottom\">\r\n    <div class=\"item-10 pad-end-x2 focus\"><span class=\"svg-auto\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 57.09 57.1\" width=\"57.09\" height=\"57.1\"><path d=\"M35.71,.28H0V52.18H35.71V.28Zm-3.94,14.89c0,.26-.21,.47-.47,.47h-9.78c-.27,0-.48-.21-.48-.47s.21-.48,.48-.48h9.78c.26,0,.47,.21,.47,.48Zm0,4.3c0,.26-.21,.47-.47,.47h-9.78c-.27,0-.48-.21-.48-.47s.21-.48,.48-.48h9.78c.26,0,.47,.21,.47,.48ZM17.85,1.79c1.95,0,3.53,1.59,3.53,3.55s-1.58,3.55-3.53,3.55-3.53-1.59-3.53-3.55,1.58-3.55,3.53-3.55ZM3.8,10.39H28.85c.26,0,.47,.21,.47,.48s-.21,.47-.47,.47H3.8c-.27,0-.48-.21-.48-.47s.21-.48,.48-.48Zm10.39,5.26H7.47c-.27,0-.48-.21-.48-.47s.21-.48,.48-.48h6.72c.27,0,.47,.21,.47,.48s-.21,.47-.47,.47Zm.47,3.83c0,.26-.21,.47-.47,.47H7.47c-.27,0-.48-.21-.48-.47s.21-.48,.48-.48h6.72c.27,0,.47,.21,.47,.48ZM3.32,26.23c0-.27,.21-.48,.48-.48H26.41c.27,0,.48,.21,.48,.48s-.21,.47-.48,.47H3.8c-.27,0-.48-.21-.48-.47Zm4.76,8.74h6.72c.27,0,.48,.21,.48,.47s-.21,.48-.48,.48h-6.72c-.26,0-.47-.21-.47-.48s.21-.47,.47-.47Zm-.47-3.82c0-.27,.21-.48,.47-.48h6.72c.27,0,.48,.21,.48,.48s-.21,.47-.48,.47h-6.72c-.26,0-.47-.21-.47-.47Zm9.03,8.74c.27,0,.48,.21,.48,.47s-.21,.48-.48,.48H4.41c-.26,0-.47-.21-.47-.48s.21-.47,.47-.47h12.22Zm11,9.56H4.41c-.26,0-.47-.21-.47-.48s.21-.47,.47-.47H27.63c.26,0,.47,.21,.47,.47s-.21,.48-.47,.48Zm3.67-4.3H8.08c-.26,0-.47-.21-.47-.48s.21-.47,.47-.47H31.3c.26,0,.47,.21,.47,.47s-.21,.48-.47,.48Zm.61-9.22h-9.78c-.26,0-.47-.21-.47-.48s.21-.47,.47-.47h9.78c.27,0,.47,.21,.47,.47s-.21,.48-.47,.48Zm0-4.3h-9.78c-.26,0-.47-.21-.47-.47s.21-.48,.47-.48h9.78c.27,0,.47,.21,.47,.48s-.21,.47-.47,.47Z\"\/><path d=\"M36.66,52.66c0,.27-.21,.48-.48,.48H4.89v3.96H40.59V5.2h-3.93V52.66Z\"\/><path d=\"M17.85,7.93c1.42,0,2.58-1.16,2.58-2.59s-1.16-2.6-2.58-2.6-2.58,1.17-2.58,2.6,1.16,2.59,2.58,2.59Z\"\/><path d=\"M56.35,35.31c-.41,0-.75,.34-.75,.76v9.83c0,.94-.76,1.71-1.69,1.71h-.75v1.51h3.19c.41,0,.74-.34,.74-.76v-12.29c0-.42-.33-.76-.74-.76Z\"\/><path d=\"M48.27,54.92c0,.53,.43,.95,.95,.95h.81c.53,0,.95-.43,.95-.95v-4.85h-2.71v4.85Z\"\/><path d=\"M49.63,0l-.85,2.41h1.71l-.85-2.41Z\"\/><path d=\"M50.82,3.35h-2.39l-1.19,3.35h4.76l-1.19-3.35Z\"\/><path d=\"M47.05,7.66h5.16V46.65h-5.16V7.66Z\"\/><path d=\"M47.05,49.11h5.16v-1.51h-5.16v1.51Z\"\/><\/svg><\/span><\/div>\r\n    <div class=\"item-90\">\r\n        <h4 class=\"margin-none focus-fonce bold\"><\/h4>\r\n        <p class=\"margin-none\">Evaluated the standardized tests currently in use, identified gaps, overlaps and problems, and presented opportunities for improvement.\u00a0\u00a0<\/p>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"icon-txt flex margin-bottom\">\r\n    <div class=\"item-10 pad-end-x2 focus\"><span class=\"svg-auto\" ><?xml version=\"1.0\" encoding=\"UTF-8\"?><svg id=\"a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 57.08 42.58\" width=\"57.08\" height=\"42.58\"><path d=\"M1.06,.13C.65,.31,.28,.71,.12,1.12c-.09,.22-.12,5.3-.12,16.49,0,15.87,0,16.19,.22,16.6,.13,.24,.39,.54,.59,.67q.38,.23,11.94,.23h11.55v3.66l-.92,.07c-.51,.04-1.65,.09-2.54,.13-5.74,.23-10.48,1.01-10.35,1.69,.34,1.82,21.26,2.59,32.15,1.2,3.2-.41,4.64-1.03,3.63-1.55-1.11-.57-5.47-1.16-10.04-1.34-.89-.04-2.03-.09-2.53-.13l-.93-.07v-3.66h11.55c11.55,0,11.57,0,11.94-.23,.2-.14,.48-.43,.59-.67,.22-.42,.22-.68,.2-16.77-.03-16.32-.03-16.35-.27-16.65-.12-.17-.37-.41-.54-.54l-.3-.23L28.68,0C6.11-.01,1.33,0,1.06,.13ZM53.38,17.13v14.32H28.6c-23.52,0-24.8-.02-24.85-.2-.07-.22-.07-28.28,0-28.39,.02-.03,11.2-.07,24.83-.06l24.78,.03,.02,14.31Z\"\/><path d=\"M20.03,7.87c-.04,.1-.38,1.94-.78,4.1-.4,2.14-.76,4.01-.79,4.14q-.06,.23,4.3,.32c2.4,.04,4.41,.03,4.45-.03,.15-.16-.1-1.9-.39-2.79-.44-1.3-1.11-2.41-2.06-3.38-.98-1.01-1.96-1.67-3.13-2.11-1.16-.44-1.54-.51-1.6-.26Z\"\/><path d=\"M31.56,16.82v9.15l2.26-.03,2.26-.03,.03-9.13,.02-9.11h-4.57v9.15Z\"\/><path d=\"M14.6,9.13c-3.17,.83-5.58,3.3-6.42,6.52-.27,1.04-.27,3.08-.01,4.06,.48,1.78,1.14,2.97,2.36,4.19,1.78,1.81,3.77,2.63,6.34,2.63,4.49,0,8.31-3.49,8.73-7.97l.06-.7-2.38-.07c-1.3-.04-3.3-.08-4.43-.08s-2.04-.03-2.04-.08c0-.04,.36-1.98,.79-4.31,.67-3.51,.77-4.25,.65-4.33-.3-.19-2.78-.1-3.67,.13Z\"\/><path d=\"M37.46,20.56v5.42h4.46V15.15h-4.46v5.41Z\"\/><path d=\"M43.27,21.85v4.13h4.46v-8.26h-4.46v4.13Z\"\/><\/svg><\/span><\/div>\r\n    <div class=\"item-90\">\r\n        <h4 class=\"margin-none focus-fonce bold\"><\/h4>\r\n        <p class=\"margin-none\">Modernized the competency profile and structured interview protocol.\u00a0\u00a0<\/p>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"icon-txt flex margin-bottom\">\r\n    <div class=\"item-10 pad-end-x2 focus\"><span class=\"svg-auto\" ><?xml version=\"1.0\" encoding=\"UTF-8\"?><svg id=\"a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 56.11 56.11\" width=\"56.11\" height=\"56.11\"><path d=\"M54.11,56.11H2.01c-.27,0-.52-.05-.77-.15-.24-.1-.46-.24-.65-.43s-.33-.41-.43-.65c-.1-.24-.16-.5-.16-.77V2.01c0-.27,.05-.52,.16-.77,.1-.24,.24-.46,.43-.65s.41-.33,.65-.43c.24-.1,.5-.16,.77-.16s.52,.05,.77,.16c.25,.1,.46,.24,.65,.43s.33,.41,.44,.65c.1,.24,.15,.5,.15,.77V52.1H54.11c.27,0,.52,.05,.77,.15,.24,.1,.46,.25,.65,.44s.33,.4,.43,.65c.1,.25,.15,.51,.15,.77s-.05,.52-.15,.77c-.1,.24-.24,.46-.43,.65s-.41,.33-.65,.43c-.24,.1-.5,.15-.77,.15Z\"\/><path 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d=\"M40.08,56.11c-.27,0-.52-.05-.77-.15-.24-.1-.46-.24-.65-.43s-.33-.41-.43-.65-.15-.5-.15-.77V26.05c0-.27,.05-.52,.15-.77s.24-.46,.43-.65,.41-.33,.65-.43c.24-.1,.5-.16,.77-.16s.53,.05,.77,.16c.24,.1,.46,.24,.65,.43,.19,.19,.33,.41,.43,.65,.1,.24,.15,.5,.15,.77v28.06c0,.27-.05,.52-.15,.77-.1,.24-.24,.46-.43,.65-.19,.19-.41,.33-.65,.43-.24,.1-.51,.15-.77,.15Z\"\/><path d=\"M46.09,56.11c-.27,0-.52-.05-.77-.15-.24-.1-.46-.24-.65-.43s-.33-.41-.44-.65c-.1-.24-.15-.5-.15-.77V24.05c0-.27,.05-.52,.15-.77,.1-.24,.25-.46,.44-.65s.4-.33,.65-.43c.25-.1,.51-.15,.77-.15s.52,.05,.77,.15,.46,.24,.65,.43,.33,.41,.43,.65c.1,.24,.15,.5,.15,.77v30.06c0,.27-.05,.52-.15,.77-.1,.24-.24,.46-.43,.65s-.41,.33-.65,.43c-.24,.1-.5,.15-.77,.15Z\"\/><path d=\"M52.1,56.11c-.27,0-.52-.05-.77-.15-.24-.1-.46-.24-.65-.43s-.33-.41-.44-.65c-.1-.24-.15-.5-.15-.77V18.04c0-.27,.05-.52,.15-.77,.1-.24,.25-.46,.44-.65s.41-.33,.65-.43c.24-.1,.5-.16,.77-.16s.52,.05,.77,.16c.24,.1,.46,.24,.65,.43s.33,.41,.43,.65c.1,.24,.16,.5,.16,.77V54.11c0,.27-.05,.52-.16,.77-.1,.24-.24,.46-.43,.65s-.41,.33-.65,.43c-.24,.1-.5,.15-.77,.15Z\"\/><\/svg><\/span><\/div>\r\n    <div class=\"item-90\">\r\n        <h4 class=\"margin-none focus-fonce bold\"><\/h4>\r\n        <p class=\"margin-none\">Increased retention of new employees and identification of candidates from employment equity groups.<\/p>\r\n    <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How we helped one of our public sector clients improve their selection processes.  <\/p>\n","protected":false},"featured_media":12372,"menu_order":1,"template":"","class_list":["post-8328","epsi_studies","type-epsi_studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This 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