{"id":12302,"date":"2022-11-09T14:29:54","date_gmt":"2022-11-09T19:29:54","guid":{"rendered":"https:\/\/epsi-inc.com\/?post_type=epsi_studies&#038;p=12302"},"modified":"2022-11-09T14:29:54","modified_gmt":"2022-11-09T19:29:54","slug":"retail-selection-solution","status":"publish","type":"epsi_studies","link":"https:\/\/epsi-inc.com\/en\/etudes-cas\/retail-selection-solution\/","title":{"rendered":"A retail selection solution"},"content":{"rendered":"\n<h2 class=\"h5 focus wp-block-heading\"><strong>Chapman Boutique<\/strong>\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Chapman&#8217;s Store is a business that specializes in the sale and repair of household products, such as vacuum cleaners, coffee machines and kitchen utensils.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"h5 focus wp-block-heading\"><strong>The Issue<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The retail company had a turnover problem due to the hiring of employees who did not have the right skill profile for the sales representative position. The company also wanted to build a standardized competency profile that would be used to select candidates and assess employees based on their job performance.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"h5 focus wp-block-heading\"><strong>Our approach<\/strong><\/h2>\n\n\n\n<ul class=\"liste-fleche wp-block-list\"><li><strong>Step 1 : Assessment of owner needs and sales representative job requirements<\/strong><\/li><li><strong>Step 2 : Competency Profile Creation and Personnel Selection Test Proposal<\/strong><\/li><li><strong>Step 3 : Administration of the tools via the EPSI testing platform (from the candidate&#8217;s home)<\/strong><\/li><li><strong>Step 4 : Interpretation of results for informed decision making<\/strong><\/li><\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"h5 focus wp-block-heading\"><strong>Spin-offs<\/strong><\/h2>\n\n\n<div class=\"icon-txt margin-bottom\">\r\n    <div class=\"icon focus\"><img decoding=\"async\" src=\"https:\/\/epsi-inc.com\/wp-content\/uploads\/2022\/09\/15-1-2.svg?wsr\" class=\"style-svg\" alt=\"\" \/><\/div>\r\n    <div class=\"txt\">\r\n        <h4 class=\"ttl focus-fonce\"><\/h4>\r\n        <p class=\"margin-none\">Developing a unique and representative profile for the sales representative position.<\/p>\r\n    <\/div>\r\n<\/div>\t\t<style>.icon-txt {\n    display: flex; flex-direction: row; flex-wrap: wrap; box-sizing: border-box;\n    padding: 1rem 0;\n}\n\n.icon-txt > .icon {\n    max-width: 10%;\n    padding-right: 2rem;\n    color: #65717E;\n}\n\n.icon-txt > .icon svg {\n    fill: currentColor;\n}\n\n.icon-txt > .txt {\n    max-width: 90%;\n}\n\n.icon-txt > .txt > .ttl {\n    color: #324253;\n    margin-bottom: 0;\n    font-weight: bold;\n}\n\n.icon-txt > .txt > p {\n    margin-bottom: 0;\n}\n\n@media screen and (max-width: 1050px) {\n  .icon-txt > .icon {\n    max-width: 5rem;\n  }\n  \n  .icon-txt > .txt {\n    max-width: calc(100% - 5rem);\n  }\n}\n\n@media screen and (max-width: 1050px) {\n  .icon-txt > .icon {\n    max-width: 5rem;\n  }\n  .icon-txt > .txt {\n    max-width: calc(100% - 5rem);\n  }\n}\n\n@media screen and (max-width: 781px) {\n  .icon-txt .icon {\n    padding-right: 1rem;\n  }\n}\n\n@media screen and (max-width: 500px) {\n  .icon-txt > .icon {\n    max-width: 4rem;\n  }\n  .icon-txt > .txt {\n    max-width: calc(100% - 4rem);\n  }\n}<\/style>\n\t\t\n\n<div class=\"icon-txt margin-bottom\">\r\n    <div class=\"icon focus\"><img decoding=\"async\" src=\"https:\/\/epsi-inc.com\/wp-content\/uploads\/2022\/07\/14-1-3.svg?wsr\" class=\"style-svg\" alt=\"\" \/><\/div>\r\n    <div class=\"txt\">\r\n        <h4 class=\"ttl focus-fonce\"><\/h4>\r\n        <p class=\"margin-none\">Standardizing the selection criteria in the company&#8217;s recruitment.<\/p>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"icon-txt margin-bottom\">\r\n    <div class=\"icon focus\"><img decoding=\"async\" src=\"https:\/\/epsi-inc.com\/wp-content\/uploads\/2022\/09\/6-1.svg?wsr\" class=\"style-svg\" alt=\"\" \/><\/div>\r\n    <div class=\"txt\">\r\n        <h4 class=\"ttl focus-fonce\"><\/h4>\r\n        <p class=\"margin-none\">Fair assessment of skills: learning ability and sales-related soft skills.<\/p>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"icon-txt margin-bottom\">\r\n    <div class=\"icon focus\"><img decoding=\"async\" src=\"https:\/\/epsi-inc.com\/wp-content\/uploads\/2022\/09\/7-1-1.svg?wsr\" class=\"style-svg\" alt=\"\" \/><\/div>\r\n    <div class=\"txt\">\r\n        <h4 class=\"ttl focus-fonce\"><\/h4>\r\n        <p class=\"margin-none\">Information relevant to the structured interview, reference check and onboarding of the new employee.<\/p>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"icon-txt margin-bottom\">\r\n    <div class=\"icon focus\"><img decoding=\"async\" src=\"https:\/\/epsi-inc.com\/wp-content\/uploads\/2022\/09\/9-1-3.svg?wsr\" class=\"style-svg\" alt=\"\" \/><\/div>\r\n    <div class=\"txt\">\r\n        <h4 class=\"ttl focus-fonce\"><\/h4>\r\n        <p class=\"margin-none\">Hiring a high performing employee after only one month of service, focused on customer service and sales.<\/p>\r\n    <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How we helped a company in the retail sector utilize psychometric tools to improve its selection processes and reduce turnover.<\/p>\n","protected":false},"featured_media":12318,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epsi_solutions_types":[],"class_list":["post-12302","epsi_studies","type-epsi_studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/epsi_studies\/12302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/epsi_studies"}],"about":[{"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/types\/epsi_studies"}],"version-history":[{"count":0,"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/epsi_studies\/12302\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/media\/12318"}],"wp:attachment":[{"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/media?parent=12302"}],"wp:term":[{"taxonomy":"epsi_solutions_types","embeddable":true,"href":"https:\/\/epsi-inc.com\/en\/wp-json\/wp\/v2\/epsi_solutions_types?post=12302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}