{"id":11232,"date":"2022-07-05T16:17:49","date_gmt":"2022-07-05T20:17:49","guid":{"rendered":"https:\/\/epsi-inc.com\/?post_type=epsi_studies&p=11232"},"modified":"2022-09-12T14:50:02","modified_gmt":"2022-09-12T18:50:02","slug":"outaouais-tourism","status":"publish","type":"epsi_studies","link":"https:\/\/epsi-inc.com\/en\/etudes-cas\/outaouais-tourism\/","title":{"rendered":"Outaouais Tourism"},"content":{"rendered":"\n

Outaouais Tourism\/Appreciation of the contribution<\/strong><\/strong><\/h2>\n\n\n\n

Outaouais Tourism is a non-profit organization comprising some thirty employees whose objective is to promote the Outaouais region and its economic tourism growth.<\/p>\n\n\n\n

<\/div>\n\n\n\n

The issue<\/strong><\/h2>\n\n\n\n

Having worked with EPSI on several previous engagements, including an engagement survey, we voiced our interest in a more structured process with updated documentation. \u00a0<\/p>\n\n\n\n

The existing process was conventional, involving 3 annual objectives set at the beginning of the year, with each one broken down into performance indicators. A self-assessment followed by a meeting with the manager to discuss their assessment, which in turn was tied to a salary increase.\u00a0<\/p>\n\n\n\n

Employees were looking for more consistent feedback and a more uniform process for all employees, given that each assessor or supervisor had their own rating system.\u00a0<\/p>\n\n\n\n

<\/div>\n\n\n\n

The approach<\/strong><\/h2>\n\n\n\n
  • Ongoing feedback combined with an annual assessment\u00a0<\/li>
  • Added competency development component\u00a0<\/li>
  • Integrated solution (quantitative + qualitative)\u00a0<\/li>
  • Training for managers in feedback and competency development\u00a0<\/li><\/ul>\n\n\n\n
    <\/div>\n\n\n\n

    Outcomes<\/strong><\/h2>\n\n\n
    \r\n
    <\/svg><\/span><\/div>\r\n
    \r\n

    <\/h4>\r\n

    Employee and manager engagement <\/p>\r\n <\/div>\r\n<\/div>\n\n

    \r\n
    <\/svg><\/span><\/div>\r\n
    \r\n

    <\/h4>\r\n

    Improved employee satisfaction <\/p>\r\n <\/div>\r\n<\/div>\n\n

    \r\n
    <\/svg><\/span><\/div>\r\n
    \r\n

    <\/h4>\r\n

    Aligning the work force with organizational and human needs <\/p>\r\n <\/div>\r\n<\/div>\n\n

    \r\n
    <\/svg><\/span><\/div>\r\n
    \r\n

    <\/h4>\r\n

    Continuous communication to facilitate timely corrective action when necessary <\/p>\r\n <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"

    How we helped Outaouais Tourism review their performance evaluation\/contribution assessment process.<\/p>\n","protected":false},"featured_media":11233,"menu_order":0,"template":"","class_list":["post-11232","epsi_studies","type-epsi_studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nOutaouais Tourism – EPSI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/epsi-inc.com\/en\/etudes-cas\/outaouais-tourism\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outaouais Tourism – EPSI\" \/>\n<meta property=\"og:description\" content=\"How we helped Outaouais Tourism review their performance evaluation\/contribution assessment process.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/epsi-inc.com\/en\/etudes-cas\/outaouais-tourism\/\" 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