{"version":"1.0","provider_name":"EPSI","provider_url":"https:\/\/epsi-inc.com\/en\/","title":"The End of the Empty Chair Syndrome: Call Center Selection &#8211; EPSI","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"8LfnZHkSyL\"><a href=\"https:\/\/epsi-inc.com\/en\/end-empty-chair-syndrome-call-center-selection\/\">The End of the Empty Chair Syndrome: Call Center Selection<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/epsi-inc.com\/en\/end-empty-chair-syndrome-call-center-selection\/embed\/#?secret=8LfnZHkSyL\" width=\"600\" height=\"338\" title=\"&#8220;The End of the Empty Chair Syndrome: Call Center Selection&#8221; &#8212; EPSI\" data-secret=\"8LfnZHkSyL\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/epsi-inc.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/epsi-inc.com\/wp-content\/uploads\/2013\/09\/iStock-1131465762-1024x683.jpg","thumbnail_width":1024,"thumbnail_height":683,"description":"In the next few months, I will key you in on an array of topics based on my experience with call center selection process implementation.\u00a0 We have all heard of \u201cthe empty chair syndrome.\u201d It refers to the need to quickly fill a position. Quickly, in this case, does not always mean efficiently. In the [&hellip;]"}